Opening Delayed: Our response to the COVID-19 pandemic

March 25, 2020

The number one priority at Greystone Village Retirement is to do what we can to keep our residents, staff, family members, friends, and community safe.

Due to the current situation with the COVID-19 virus, the decision has been made to postpone the opening of Greystone Village Retirement. The best way to keep people safe, is to follow the physical distancing guidelines set out by the Department of Health. In order to do our part in following these guidelines, construction has been put on hold so that workers and staff can stay home with their families, and resident arrivals have been delayed until further notice.

We will be doing our part to assist our community in any way we can, and we encourage everyone to do the same. We are not able to offer tours or in-house meetings. We are taking inquiry calls, responding to emails, answering questions, and happy to provide any information that you may require.

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Transitional Care at Greystone Village Retirement

As part of the regional response to COVID-19, a short-stay transitional care hospital unit has now opened at Greystone Village Retirement in Ottawa.

This hospital unit is overseen by Bruyère and managed by Integrated Care Solutions, a division of Bayshore HealthCare.

The patients who are admitted to Greystone Village Retirement are from acute care hospitals in the region. These are individuals who no longer need the acute care that hospitals provide but are in need of specialized care before returning home or to long-term care.

Greystone Village Retirement is pleased to be working with Bruyère and Integrated Care Solutions, a division of Bayshore HealthCare, to help build health care capacity in the region and provide some comfort to those who need a safe path back to the community.

COVID-19 measures

All admissions, screening requirements, and visitor policies mirror those at Bruyère hospital campuses.

At present, general visitation is restricted. For more information, please see the latest from Bruyère on COVID-19.

Contact us

If your loved one is a patient at Greystone Village Retirement and you are looking to connect with someone onsite, please call 613-787-8251.

For any inquiries about admissions, please contact Bruyère at